Privacy Policy
Effective date: 1 January 2026
1. Data Controller
VELOXBYTE SOLUTIONS SL (company number B08734912), Carrer de Bolívia, 347, Sant Martí, 08020 Barcelona, Spain, is the data controller for personal data collected through this website.
Contact: [email protected]
2. Data We Collect
We collect the following personal data when you use our website or contact us:
Name and email address (when you place an order or submit a support request); order details and project requirements you provide; and technical data such as IP address and browser type collected automatically when you visit our website.
3. How We Use Your Data
We use your personal data to process and fulfil your service orders; communicate with you about your order or support request; comply with our legal obligations; and improve our website and services.
We do not use your data for automated decision-making or profiling.
4. Legal Basis for Processing
We process your personal data on the following legal bases under the GDPR: performance of a contract (to fulfil your order); compliance with a legal obligation; and our legitimate interests in operating and improving our services.
5. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Order and contact data is typically retained for 5 years in accordance with Spanish commercial law.
6. Data Sharing
We do not sell or rent your personal data to third parties. We may share your data with service providers who assist us in operating our website and delivering our services, subject to appropriate data processing agreements.
We may disclose your data if required by law or to protect our legal rights.
7. Your Rights
Under the GDPR, you have the right to: access your personal data; rectify inaccurate data; request erasure of your data; restrict or object to processing; and data portability.
To exercise any of these rights, contact us at [email protected]. You also have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD) at www.aepd.es.
8. Cookies
Our website uses cookies to improve your browsing experience. You can control cookie settings through your browser. Essential cookies necessary for the website to function cannot be disabled.
9. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be published on this page with an updated effective date. We encourage you to review this policy periodically.
11. Contact
For any questions about this Privacy Policy or how we handle your data, contact us at [email protected].